Refund Policy

Overview

We do not provide refund on payment made to purchase an item or membership on our website. The reason is primarily because we offer electronic products which returns by customers cannot be reasonably ascertained since copies of these products can be easily made.

In this wise, and bearing the interest of our customers at heart, we have provide sufficient demonstrations for our products through our live demos. Customers are strongly advised to try out these demos before taking any decision to purchase any of our products. In unlikely cases where information provided through the demos are insufficient or not available, customers are advised to contact our sales agents through our live chat support or send us an email to request for additional information or clarification.

Payment Confirmation and Account Set-up Problems

If there happens to be delay in account setup due to delay in confirmation of payment or due to problems with integration between our website and our payment gateway merchant, our Billing and Account Unit should be notified immediately for rectification.

Product-Related Problems

We take painstaking care to ensure that are products are never compromised in anyway in terms of quality. What you see is always what you get. However in an unlikely case of file corruptions, bugs or defects, please notify our Technical Support Unit immediately and they will assist you rectify such issues. Customers are also advised to follow every instruction provided for installations of our products to the letter. We shall not provide refund for any products or be liable for any damage to the customer’s website.

1. Use the live-support button to contact our sales agent; or

2. Contact us using our contact form at this link: Contact Form or

3. Send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

Please do the following to contact us for any additional information or clarification.

 

Thank you.

 

Lifespring Creative Studios

Nigeria: No. 3a, Alafia Close, off Tokunbo Ojo Street, UI-Ojoo Road , Ibadan, OY. Phones: +2348034078955, +2348036403302;
United Kingdom: 59 Blessington Street, Dublin 7, Dublin. Ireland. Phone: +353866655600

Last modified onTuesday, 07 August 2012 09:40

Inspiration Meets Creativity